【Bad Detective: Food Chain [Uncut]】

Before #DeleteUber was even a twinkle in Twitter's eye,Bad Detective: Food Chain [Uncut] people really, really liked Lyft.

The ride-sharing company notmarred by a cascading series of scandals recently surveyed users on how they use and perceive the onetime underdog ride-hailing app. And what do you know: People like Lyft more than they like "other rideshare programs."

Lyft users described the company as friendly, welcoming, cool, and trustworthy by margins of 53 percent, 46 percent ("cool"), and 42 percent ("trustworthy") for the last two descriptors.

"All other rideshare programs" only got described as friendly by 22 percent of riders, welcoming by 31 percent, friendly by 22 percent, cool by 19 percent, and trustworthy by 22 percent.

Original image has been replaced. Credit: Mashable

In mid-October, the research firm Ipsos (on behalf of Lyft) surveyed 1,000 ride-hailing app users, who'd used one of the apps in the six months prior. Ipsos added to those users an extra 687 ride-sharing customers who definitely used Lyft.

SEE ALSO: So how many customers actually deleted their Uber accounts?

At the time, Donald Trump hadn't even been elected president, so no one could be upset over Uber CEO Travis Kalanick serving on Trump's council of business-world advisors. There was no Muslim ban, so Uber couldn't yet appear to break a New York City taxi strike against it. No one had seen Kalanick berate an Uber driver as they argued over fare decreases. And the full extent of sexual harassment at Uber's corporate offices hadn't yet surfaced, either.

Meanwhile: Lyft still had its old glowstache logo, before switching to a sleeker amp in November.

Survey respondents also told Lyft what they liked most about the app: Friendly drivers, its good treatment of passengers and drivers, and a feeling of safety and security when using the app.

Mashable Trend Report Decode what’s viral, what’s next, and what it all means. Sign up for Mashable’s weekly Trend Report newsletter. By clicking Sign Me Up, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy. Thanks for signing up!

And guess what? They didn't feel quite as good about those qualities in other ride-sharing services. The percentage of respondents who thought Uber and their ilk had friendly drivers—and also treated drivers and passengers well—dropped from 41 percent for Lyft on both counts to 28 and 26 percent for others.

Original image has been replaced. Credit: Mashable

Lyft also collected some data about how people use its app, and ride-hailing services more broadly.

If people used its app in the past six months, they were likely to have used it within the past week, too.

In October, most people used Lyft classic —not the cheaper carpool service, Lyft Line.

And 97 percent of Lyft riders said they'd recommend Lyft to their friends. Among Americans who haven't used Lyft, seven in 10 said they would use Lyft in the future.

Another set of data from the firm 1010data found that Lyft got an extra 3 percent bump in users attributed to #DeleteUber in February—post-Trump, but pre-sexual harassment.

Time to survey again?

---

Featured Video For You

---

Adrian Grenier wants you to help our planet by not using straws

---

• Tech
• Shopping
• Social Good
• Science
• Digital Culture
• Games
• Deals
• Entertainment

• Productivity Boost: Enable 'Night Mode' on All Your Devices
• Here are all the deportable offenses Trump's crappy children have committed
• Malicious hackers attack media startup after Hillary Clinton endorses it
• 'Overwatch' highest
• Analyzing Graphics Card Pricing: October 2018
• Here are all the deportable offenses Trump's crappy children have committed
• Paul Bettany would make a great 'Star Wars' space pirate, FWIW
• This fearless artist was lifted by 20,000 balloons for 9 hours
• Gmail search just got a lot smarter, thanks to AI
• Firefighter saves fiancée's wedding dress from Harvey

• Welcome fall nice and early with Pumpkin Pie Kit Kats
• 'Game of Thrones' soundtrack provides finale clues
• Watch this amazing Optimus Prime toy actually transform on its own
• Taylor Swift fans just got pranked with the oldest trick in the book
• Floyd 'Crypto' Mayweather is totally into cryptocurrencies
• Hackers offered $500,000 for WhatsApp and Signal exploits
• Austin movie theater is hosting a clown
• 'Game of Thrones' theory about the White Walkers is mind
• Taylor Swift's 'Reputation': With new album, singer is about to get real
• People are ripping Taylor Swift's album cover for its bad graphic design

• Study trains Port Jackson sharks to respond to jazz music
• Peter Dinklage had a punk band in the '90s: Pictures
• You can now pay for fried chicken by just scanning your face
• Criticizing Google may have cost these scholars their jobs, but they’re only getting started
• Best Apple TV+ deal: Get 3 months for $2.99 monthly
• YouTube speeds up live streaming for creators with 'ultra
• An unlucky U.S. Open ball boy will never forget this Venus Williams serve
• Developers hid a heartfelt tribute to a deceased fan hacker in 'Sonic Mania'
• Scientists find supercolony of penguins on the remote Danger Islands
• Lego—yes, even Lego—is laying people off and going digital

• Trump delays TikTok ban for another 75 days
• Apple ARKit app lets you record Mannequin Challenge style videos with virtual objects
• Facebook bid a boatload of cash for Indian live sports rights
• Whoopi Goldberg joins the 2017 Social Good Summit lineup
• How to unblock Xnxx for free
• Facebook bid a boatload of cash for Indian live sports rights
• 'Mr. Trololo' Eduard Khil gets immortalized with his own Google Doodle
• Nintendo posts 'Star Fox 2' manual online
• Best smartwatch deal: Save $40 on the Fitbit Versa 4
• This is how you can Shazam on Snapchat