【Wonder Woman XXX An Axel Braun Parody】

Source：Charm Information Network Editor：Science Time：2025-06-27 04:35:35

Patrick Spence is Wonder Woman XXX An Axel Braun Parodylike totally, seriously, sorry. He knows he screwed up, guys, OK? Can't you maybe, just possibly, cut him a little slack?

The CEO of Sonos issued a lengthy apology on Thursday following his company's decision to end support for older models of speakers. It turns out, and who would have thought, that customers weren't stoked that their expensive speakers — some for sale as recently as 2015 — would no longer receive updates after May 2020.

To make matters worse, Sonos initially explained, if you had newer speakers connected to older models then even your hot newness would stop receiving updates. But that was then — a time before Spence wised up to the scores of customers complaining about his company's terrible decision.

You May Also Like

"We heard you," wrote Spence. "We did not get this right from the start. My apologies for that and I wanted to personally assure you of the path forward."

Spence, shown here a few years ago, possibly apologizing for something. Credit: LANCE UALNOFF / MASHABLE

Sonos' new path forward, as outlined in the Jan. 23 apology letter, is to "keep [legacy Sonos products] updated with bug fixes and security patches for as long as possible."

Mashable Light Speed Want more out-of-this world tech, space and science stories? Sign up for Mashable's weekly Light Speed newsletter. By clicking Sign Me Up, you confirm you are 16+ and agree to our Terms of Use and Privacy Policy. Thanks for signing up!

Oh, and that whole thing about your older speakers preventing newer speakers from getting updates? Never mind! Totally not necessary, in fact.

"We are working on a way to split your system so that modern products work together and get the latest features," wrote Spence, "while legacy products work together and remain in their current state."

It's important to mention that Sonos speakers aren't cheap. The company's One speaker costs $199, and a Surround Set costs $1,359. As such, it's understandable that customers would be frustrated that their longtime brand loyalty to the company — as manifested by owning and using older Sonos products alongside newer ones — would actually come back to bite them.

SEE ALSO: Sonos sues Google for allegedly stealing patented tech

"I hope that you’ll forgive our misstep," continued Spence, "and let us earn back your trust."

Well, groveling at the feet of your angry customers is certainly a start. Continuing to provide updates for still-functioning hardware is probably a good next step.

Previous：NYT Connections hints and answers for June 21: Tips to solve 'Connections' #741.

Next：Yes, 16 billion passwords leaked. No, it's not what you think.

【Wonder Woman XXX An Axel Braun Parody】

Related Articles

Related Recommendations

Categories

Latest Articles

Popular Articles

Hot Recommendations

Featured Column

Quick Links

Quick Links